All premium membership subscriptions will automatically renew from the date of purchase unless canceled before the following billing date.
* ALL of your non-subscription products will remain in your Seniors Unlocked Library for future viewing/downloading.
To cancel your service within your account, please follow the instructions provided below. How to manually cancel your subscription in the Settings tab of your Member account:
If you also want to cancel the subscription service via PayPal or Stripe, we have provided the information below:
How to Unsubscribe via Stripe
If you are a Stripe Customer and want to cancel with them, you will have to contact their support team. Here's the link: https://support.stripe.com/
Please follow the steps below to cancel a PayPal subscription:
** Customers having any technical issues canceling your subscription may always contact us at [email protected]
NO Refund Policy for Streaming Service Subscriptions
Just as any streaming service subscription service available on the market today, REFUNDS WILL NOT BE PROVIDED FOR ANY SUBSCRIPTION SERVICES. WE DO NOT PROVIDE CREDIT, REFUNDS OR PRORATED BILLING FOR SUBSCRIPTIONS THAT ARE CANCELLED AFTER THE RENEWAL SUBSCRIPTION PAYMENT HAS BEEN PROCESSED. In such circumstances, you will continue to have access to your subscription until the end of the monthly/yearly billing cycle. If you stop using our services in between the term, we do not issue refunds for fees paid by you for the remaining term.
Each subscription provider reserves the right to offer refunds, discounts or other considerations in select circumstances at its sole discretion. Please note that each circumstance is unique and the election to make such an offer in one instance does not create the obligation to do so in another.
Prices for Digital products and Membership subscriptions offered via Seniors Unlocked may change at any time, and Seniors Unlocked does not provide price protection in the event of a price reduction or promotional offering.
Downloads from our servers are closely monitored to ensure you are able to successfully access our products. While we are flexible and allow you to complete a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
There is no contract or commitment to subscriptions. Any subscriptions billed are non-refundable. Subscriptions may be canceled during any billing period and services will be terminated at the end of said billing period unless on a trial period, then services will be terminated immediately.
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